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Our Reviews
Bob Deng
09:24 10 Feb 19
Started off ok but turned pretty nasty when none of the piano in store suited us. Failed (refused) to understand what piano we are after. Then suddenly went into a tangent and began to tell off (no more like scream at) our 5 yr old kid and went into a train wreck of a rant about not to go into their business with kids playing on pianos if we don't want the same happen in our house??? Confusing behaviour for a retail business. Never been screamed at with such blatant arrogance. We left quick smart. Didn't want a cranky old man make a even bigger scene. I been to many piano shops, this one definitely the least child friendly. Felt sorry for him to be honest. Business demeanor is better suited to selling used cars. "Can't make a sale? Let's get confrontational". Absolutely the most surreal piano buying experience. Good bye.
Hirak Patel
10:11 04 Feb 19
Before you buy anything from here please ask for their polices for refund and returns. They will never going to tell you until you ask.
Ronak Patel
23:04 02 Feb 19
These guys are literally cheating with their customer. I suggest, do not ever buy anything from here.
Qi Wang
06:39 03 Sep 18
Bought a upright piano from this shop on the 2nd visit of the shop, met in total of 3 staffs there in the shop, they all made me feel welcomed, just like talking to family. Delivery was arranged by the shop, good communication, called & showed up on time as promised. A very happy 5 star experience with Piano City and their team, would definitely recommend any of my friend to visit with all my confidence.
Joo Myung
05:43 08 Jul 18
Small area for instruments other than the piano but professional staff & offers kind service rather than discounts
