WE BUY YOUR PIANOS!

We’ll pay cash for your acoustic piano, and remove it at our cost.

Or Trade in your current piano for value towards your new piano.

Please fill out this form with details about your piano and we will get back to you.

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Unfortunately we are not interested in your piano:

We do not purchase Digital Pianos, Keyboards or Organs. Thank you.
Unfortunately we are not interested in your piano:

Sorry we do not purchase older pianola pianos, as they are becoming harder to maintain. It is best practice to discard at your cost this type of piano or if you think it has antiquity value you may try contacting an antiquitist. We have no interest in this type or piano.
Unfortunately we are not interested in your digital piano:

It is too old and will not have trade in value. Thank you.
Unfortunately we are not interested in your digital piano:

It is too old and will not have trade in value. Thank you.
Unfortunately we are not interested in your digital piano:

It is too old and will not have trade in value. Thank you.
Sorry we do no purchase pianos above 50 years of age.

We may offer a trade in value only for your piano if you are purchasing a new piano.

If your piano is 90+ years old and you think your piano still has value as we understand that you would like a return for you piano, but please know that this type of piano is only valued on an antiquity level, our business does not deal with antiquities, we deal with Pianists who would like a working and playable piano. If you want value for your piano you will need to find a specialist who deals with antiques, unfortunately we can not help in this area. Please know that even on the antique market depending on the overall condition of your piano, sad to say it still can be worth little to nothing.

Ways to get rid of your piano:
  1. List your piano on Gumtree or Facebook Marketplace, advertise it at a small figure or free, hopefully someone will come and collect.
  2. Contact council, they may collect and pick up, but will require piano to be on side of the road.
  3. Contact your local piano removals to come collect and discard your piano, there will be a removal fee and a discard fee.
  4. You can attempt to disassemble the piano yourself and take it to your local tip, please note this is very laborious work and requires skill and some study on how to attempt to do this. We advise still to get a professional to discard your piano for you.
Sorry we do no purchase pianos above 50 years of age.

We may offer a trade in value only for your piano if you are purchasing a new piano.

If your piano is 90+ years old and you think your piano still has value as we understand that you would like a return for you piano, but please know that this type of piano is only valued on an antiquity level, our business does not deal with antiquities, we deal with Pianists who would like a working and playable piano. If you want value for your piano you will need to find a specialist who deals with antiques, unfortunately we can not help in this area. Please know that even on the antique market depending on the overall condition of your piano, sad to say it still can be worth little to nothing.

Ways to get rid of your piano:
  1. List your piano on Gumtree or Facebook Marketplace, advertise it at a small figure or free, hopefully someone will come and collect.
  2. Contact council, they may collect and pick up, but will require piano to be on side of the road.
  3. Contact your local piano removals to come collect and discard your piano, there will be a removal fee and a discard fee.
  4. You can attempt to disassemble the piano yourself and take it to your local tip, please note this is very laborious work and requires skill and some study on how to attempt to do this. We advise still to get a professional to discard your piano for you.
This form will collect information to help sell your piano to Piano City. Please note we do not provide Valuations or Appraisals, you must contact a piano technician to help you further with that. If you have a piano you would like to giveaway freely this form is still required, as there are still costs for removal and we don't accept every piano.
Unfortunately we are not interested in your digital piano:

Since your piano requires repairs it does not have trade in value. Thank you.
You can not continue this form as your piano is too old. Thank you
Our Stores are located in Parramatta NSW or Helensvale QLD

The further distance you are will effect our offer due to costs of delivery, it is best to sell locally.

If you are in a position to move your own piano, we will be able to offer a better value for your piano.

You have selected YES - This means you are agreeing to either deliver safely the piano yourself or cover the cost of delivery of the piano to our store.

More than one option can be selected

Contact Information:
Your Piano Disqualifies for Sale:

We do not purchase pianos outside of these states as it is too far and difficult to retrieve the piano. If you are in states other than NSW, ACT or QLD we may also say no to your piano cause of delivery costs higher than the value of your piano. You are best to sell locally.
Selling your piano:
Please share a link of your piano listed online
Please make sure you test your link and that your listing is live and active.
Advice only:

It is best to list your piano where you can to sell your piano, as we don't purchase every piano. Places you can list your piano free is Facebook marketplace or Gumtree. There are other paid places you can sell your piano ie like trading post or Ebay. If you did already have a listing somewhere you can share a link to that listing.

Yes - you have enough photos on your listing | No - You can upload more photos later in this form

About your piano:
FIND MODEL OR SERIAL
UPRIGHT PIANO - Open lid, should be inside near the tuning pins on frame, or it is behind the piano and you have move your piano.
GRAND PIANO - Remove Music Rest, it is near tuning pins on frame.
Please also take a photo.
Serial and Age Info
More information to help locate your piano's serial or model

Most Pianos do not have these features leave as standard.

Photos of your Piano: Please make sure you to take good photos, from a phone is fine, the photos need to be clear and not blurry. Please remember we don't buy every piano and we still look to see if we would like to purchase your piano.

Each Photo File size no more than 2mb each, must be in jpg or png format.

If you know also how to label your photos but not required.

Please show condition of strings and piano felts

FIND MODEL OR SERIAL
UPRIGHT PIANO - Open lid, should be inside near the tuning pins on frame, or it is behind the piano and you have move your piano.
GRAND PIANO - Remove Music Rest, it is near tuning pins on frame.
Please also take a photo.
Serial and Age Info
More information to help locate your piano's serial or model

For a Grand Piano remove your music rest, for an upright piano open your top lid, the Serial Number is near the Tuning Pins.

For a Grand Piano remove your music rest, for an upright piano open your top lid, the Model Number is near the Tuning Pins.

Piano Bench, close up of Hybrid Piano feature, piano player, silent player

Your photos will upload when you click next please be patient.

This will reflect our response time in getting back to you

What would you like to sell your piano for?
Thank you for your kind offer.
You can now submit your form, or if you like you can click back to edit any information before submission.

Please note we purchase pianos under market value, if your amount is high above market value or on par we will not be interested in purchasing your piano, as we purchase to sell with a profit margin, and take into consideration other costs like delivery, tunings/service and repairs. If you want the best value for your piano we advise to sell your piano privately.

If you are unsure or still deciding, please write the type of piano you are after. For best value for trade in is trade up for something higher value than you currently have.

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This helps us prevent spam, thank you.

Thank you for your time in completing this form.

You can now submit your form, or if you like you can click back to edit any information before submission. Please note we will take a few days to look at your submission, we will contact you if we show an interest in your piano, we may also require an inspection.

All we need is an email from you with the right information about your piano.

Email: info@pianocity.com.au (Sydney) | goldcoast@pianocity.com.au (Gold Coast)

See bellow our guideline on selling your piano with info require in the email.

We understand going through the guideline is effort for you, you need to sell your piano to us just like the way your would try sell your piano privately. If we don’t purchase your piano the time you spent, use it to advertise your piano elsewhere. We get emailed pianos to buy regularly and we can only pick a few as we cant fit every piano on our showroom floor. If you do have a time restraint to get the piano out then please let us know.

  • How old is your Piano?

    • Pianos we look for, we prefer they are younger than 40 years old.
    • If you know the age or when you bought it.
    • Please provide the piano Serial Number (this is usually on the metal/iron frame of the piano, you will need to open the lid and look need the strings, machine heads which are the pins the strings are wrapped around)
    • A photo of the serial is also ideal.
    • More information to help locate your pianos serial here
    Serial and Age Info

    WE DON’T BUY!! If your piano is over 60 years old, or an old pianola? Unfortunately these type of pianos we don’t have an interest in and if you are trying to find a way to discard your piano please see details at the bottom of the page.

    WE DON’T BUY!! Digital pianos, we are only interested in acoustic pianos.

  • Photos

    • We need lots of photos, just like you would be selling your piano privately we need to see what you have to offer.
    • Photos of exterior showing the Piano condition, Front and Side, Piano Bench.
    • Photo of interior, to show the condition of strings, mechanism, if there is any rust.
    • Photo of Brand, Model and Serial
    • Photos from your phone are fine but just make sure its visibly lit up enough, not a dark image so we can see the piano properly in images.
    • Exterior condition of the piano is a big factor in the sale, if there is any damages please let us know, minor scratches we do understand wear and tear happens over time. We are mainly concerned for holes, cracks, paint peeling, wood revealed under paint, water damage, keys broken or not working.
    • Interior condition we are looking if there is rust, strings broken, or water damage.

  • Where are you located? Your info.

    • We are ideally looking at local pianos only, so within 1hr from our stores, In Parramatta NSW or Gold Coast.
    • We need a contact phone number and piano location, suburb/state.
    • We also need to know if the piano access has stairs and how my stairs, are they interior or exterior stairs, if stairs can be avoided that is preferred. A single step is fine.

  • Maintenance

    • Have you kept your piano maintained?
    • When was your piano last tuned?
    • What’s the overall condition of your piano, and damages or modifications?
    • We understand general wear and tear of the piano will happen but if there is anything major we would like to know.

  • What’s your price?

    • Please have an amount that you would like for your piano in your email, if you are unsure that is fine we would just like to know if you have already thought of how much you would like.
    • We do not valuate pianos, we only make an offer on your piano, after we have assessed all the information you have given us we will then make you an offer or refuse if do not wish to purchase your piano.
    • Payment will either be a cash or bank transfer payment.

  • When do you need the piano removed by?

    • Is this an urgent sale, do you need it removed soon?
    • Please be patient with our response, we will make a decision to purchase or not within a week.
    • If you have not heard from us we have either missed your email or still in process, but please feel free to contact us if you are concerned.

  • Inspections

    We only come to inspect if necessary, we hope to see enough information on your email that we can make a decision about buying your piano without the need for an inspection. So please provide enough information about your piano as if you were posting up an online listing.

  • TRADE IN OR REMOVAL

    • This is only if you are after another piano to replace what you have.
    • If you are after a new piano and would like to trade in your old one we can work out a great trade in value offer.
    • Some pianos are not worth a trade in value so as part of a sale we can help with a removal/discard of your piano as part of the sale.

  • Is your piano OLD, 80 to 100+ years?

    Unfortunately these type of pianos we do not want. How to tell the age? Most 80+ year old pianos are a matte wood finish no high gloss paint, some even have candle stick holders, if it is looking like an old piano it very much is an old piano. A piano that cant hold it tune has also aged.

    Pianola’s were a great piano but unfortunately due to maintenance and less technicians who understand how to maintain these pianos the value of them are dropping, the Pianola’s today are very high tech ie Yamaha Disklavier, there is a new age on what is available. Because Pianola Piano are not in our market we deal with we do not buy them.

    If you think your piano still has value as we understand that you would like a return for you piano, but please know that this type of piano is only valued on an antiquity level, our business does not deal with antiquities, we deal with Pianists who would like a working and playable piano. If you want value for your piano you will need to find a specialist who deals with antiques, unfortunately we can not help in this area. Please know that even on the antique market depending on the overall condition of your piano, sad to say it still can be worth little to nothing.

    Ways to get rid of your piano:

    1. List your piano on Gumtree or Facebook Marketplace, advertise it at a small figure or free, hopefully someone will come and collect.
    2. Contact council, they may collect and pick up, but will require piano to be on side of the road.
    3. Contact your local piano removals to come collect and discard your piano, there will be a removal fee and a discard fee.
    4. You can attempt to disassemble the piano yourself and take it to your local tip, please note this is very laborious work and requires skill and some study on how to attempt to do this. We advise still to get a professional to discard your piano for you.

    Please don’t ask us, do you know anyone who would like to buy my piano?

    We will ask the same question to you, as much as we offer purchasing pianos we are also looking for customers to purchase the pianos we have in our store, that’s why we are a store and advertise to reach potential clients. Unfortunately we don’t know anyone who would buy your piano, you will need to put effort into selling, calling, listing online and advertising. As mentioned above places you can start is facebook market place, gumtree, eBay, reverb or trading post.